7c7711 Privacy Policy

01 Introduction and Scope

This Privacy Policy ("Policy") describes how 7c7711 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "member") who access or use the online gaming platform operated at https://7c7711.app (the "Platform").

This Policy applies to all members and visitors based in Bangladesh and any other jurisdiction from which the Platform is accessed. By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read in conjunction with the 7c7711 Terms & Conditions and Responsible Gaming Policy, which together form the complete set of agreements governing your use of the Platform.

7c7711 reserves the right to amend this Policy at any time. Material changes will be communicated via a notice on the Platform or by email to your registered address. Continued use of the Platform following notification of an update constitutes acceptance of the revised Policy.

02 Data We Collect

7c7711 collects personal data through three primary channels: information you provide directly, information generated automatically by your use of the Platform, and information received from third-party verification services.

Information you provide directly:

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used to verify you are 21 years of age or older).
• Residential address including district, division, and postal code within Bangladesh.
• Mobile number registered to your bKash, Nagad, Rocket, or Upay account.
• Email address used as your primary account identifier.
• Username and hashed password.
• Copies of identity documents submitted for KYC verification (e.g., National ID Card, passport, driver's licence).
• Payment method details (mobile wallet number, bank account references — card numbers are never stored in full).
• Communications you send to our support team via email or live chat.

Information collected automatically:

• IP address and approximate geographic location derived from it.
• Device type, operating system, browser version, and screen resolution.
• Session start and end times, pages viewed, and features accessed.
• Game activity logs including bets placed, games launched, and session duration.
• Transaction history including deposit and withdrawal records with timestamps.
• Cookies and similar tracking technologies as detailed in Section 8 of this Policy.

Information from third parties:

• Identity verification data returned by KYC/AML screening providers.
• Transaction confirmation data returned by payment processors (bKash, Nagad, Rocket, Upay).
• Fraud risk signals from third-party security and fraud-prevention services.

03 How We Use Your Data

7c7711 processes your personal data only for lawful purposes directly related to the provision and improvement of our gaming services. Specifically, we use your data to:

• Create and maintain your 7c7711 account and verify your identity prior to account activation.
• Process deposits, withdrawals, and bonus credits via your registered payment method.
• Confirm that you meet the minimum age requirement of 21 years for all gaming activities.
• Detect, investigate, and prevent fraud, money laundering, and other prohibited conduct as required by applicable law.
• Respond to your customer support enquiries and resolve disputes.
• Send transactional notifications such as deposit confirmations, withdrawal updates, and security alerts.
• Send promotional communications about bonuses, new games, and seasonal offers — only where you have not opted out of marketing communications.
• Analyse aggregate Platform usage data to improve performance, user experience, and game selection.
• Monitor your gambling behaviour to identify signs of problem gambling and apply Responsible Gaming protections where required.
• Comply with legal obligations including record-keeping requirements and responses to lawful requests from competent authorities.

7c7711 does not use your personal data for any automated decision-making process that produces a legal or similarly significant effect without human review, except where such processing is necessary to prevent fraud or enforce account security.

04 Legal Basis for Processing

7c7711 processes your personal data on the following legal grounds:

05 Sharing of Personal Data

7c7711 does not sell or commercially disclose your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent strictly necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, and other approved payment partners receive transaction data required to execute deposit and withdrawal instructions. These partners operate under their own privacy frameworks and data security obligations.
• Identity verification providers: KYC and AML screening partners receive the identity document data and personal details required to complete regulatory verification checks. These providers are contractually prohibited from using your data for any other purpose.
• Game software providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive an anonymised session token to authenticate your game session. Your full identity details are not shared with game providers.
• Fraud and security services: Aggregated risk signals may be exchanged with fraud prevention networks to protect the Platform and its members from malicious activity.
• Legal and regulatory authorities: Where required by law, court order, or formal request from a competent authority, 7c7711 may disclose personal data. We will notify you of such disclosure to the extent permitted by law.
• Corporate transactions: In the event of a merger, acquisition, or sale of substantially all assets of 7c7711, member data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party partners with access to your data are subject to contractual data processing agreements requiring them to handle your information securely, use it only for the stated purpose, and comply with applicable data protection obligations.

06 Data Retention

7c7711 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

07 Data Security

7c7711 implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:

• SSL/TLS encryption on all data in transit between your device and our servers.
• AES-256 encryption for sensitive data fields stored at rest, including identity document images and payment references.
• Cryptographic password hashing using industry-standard one-way algorithms. Passwords are never stored in readable form.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Audit logging of all access to personal data records, with regular review by our security team.
• Intrusion detection and prevention systems monitoring platform traffic for anomalous patterns in real time.
• Regular security assessments including vulnerability scanning and penetration testing of Platform infrastructure.

Despite these measures, no internet-based platform can guarantee absolute security. If you believe your account has been compromised, please contact us immediately at [email protected] and change your password without delay.

In the event of a data breach that poses a material risk to your rights and interests, 7c7711 will notify affected members without undue delay and take all reasonable steps to contain and remediate the breach.

08 Cookies and Tracking Technologies

7c7711 uses cookies and similar technologies to maintain the functionality, performance, and security of the Platform. We do not use third-party advertising networks or behavioural profiling cookies.

The following categories of cookies are used on the 7c7711 Platform:

You may adjust your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features.

09 Your Privacy Rights

As a 7c7711 member, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account:

• Right of access: You may request a copy of all personal data held about you by 7c7711, along with information about how it is used and with whom it is shared.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may override this right.
• Right to restriction: You may request that processing of your data be restricted to storage only, while a dispute about accuracy or lawfulness is resolved.
• Right to data portability: You may request that your account data be provided to you in a structured, machine-readable format for transfer to another service.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on our legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

7c7711 will respond to all valid data rights requests within ten business days. In cases of complexity or high volume, this period may be extended by a further ten business days with prior notification. Identity verification may be required before a request is processed to protect your data from unauthorised access.

10 Marketing Communications

If you have opted in to receive marketing communications during registration or subsequently through your account settings, 7c7711 may contact you about promotional offers, bonus campaigns, new game launches, and seasonal events relevant to the Bangladesh market — for example, Pohela Boishakh offers, Eid specials, or BPL cricket season promotions.

Marketing communications are delivered by email and, where permitted, by SMS to your registered mobile number. We do not contact members via unsolicited third-party messaging platforms.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email.
• Updating your communication preferences in your account settings.
• Sending a written opt-out request to [email protected].

Opting out of marketing communications does not affect delivery of transactional notifications, which are necessary for account operation and cannot be disabled while your account is active.

11 Children and Minors

The 7c7711 Platform is strictly intended for adults aged 21 years and above. 7c7711 does not knowingly collect personal data from any individual under the age of 21. Age verification is conducted as part of the account registration process and is a mandatory step prior to any financial transaction.

If we become aware that personal data belonging to an individual under 21 years of age has been collected, we will immediately close the associated account, void all transactions conducted through it, and permanently delete the relevant personal data.

If you have reason to believe that a minor has registered an account on the Platform, please contact us immediately at [email protected] so that we can investigate and act without delay.

12 Changes to This Policy and Contact

7c7711 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. The effective date at the top of this document will be updated accordingly. For material changes, we will provide advance notice via a Platform announcement or email to your registered address at least seven days before the changes take effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our Privacy team at:

We are committed to resolving all privacy concerns promptly and transparently. If you remain unsatisfied after contacting us, you retain the right to seek independent legal remedy through any channel available in your jurisdiction.